COVID-19 brings out worst — and best — reviews

As the pandemic rages on, retailers often find themselves in conflict with consumers who expect more social distancing and mask-wearing or who resent being told to follow protocols. The tension has caused some of the most negative — and positive — online reviews and social media posts that reputation experts have seen.

source https://www.autonews.com/dealers/covid-19-brings-out-worst-and-best-reviews